Otherhome FAQ
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General Enquiry
- Do I need to follow a certain procedure to obtain a reference check from Otherhome?
- When will I know the results of my application?
- Can I sign the contract first before paying the deposit?
- Can I move in with my pet?
- Are there share houses where only a specific gender lives?
- Can we know when other available rooms will be available?
- Approximately how much does the electricity bill cost?
- I have an urgent personal matter and need to move out tomorrow. What is the process, and what penalties are there?
- Can’t I just inform Finance/Maintenance of the issue via messenger and have it resolved?
- What happens if I can’t clean on my designated day?
- My sharemate in the house makes loud noises every night. What should I do?
- Do I need to let Otherhome know if I want to invite a friend?
- What kind of issue is considered as “URGENT”?
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Finance Enquiry
- When can I get my bond back if I moved out today?
- If I paid two weeks’ rent and moved out in the middle, what happens to the remaining rent?
- How will tenants be notified when the electricity bill statement comes out?
- Can I receive a deduction if I leave my house vacant for a long time due to travel or business trips?
- IT Enquiry
- Maintenance Enquiry