According to Otherhome’s new contract process, new tenants must deposit their bond payment first to receive the contract.
Please understand that we cannot provide a contract for signing until we receive the bond payment. However, Otherhome’s Property Management Team strives to provide the contract within 1 hour if the bond payment is received during business hours.
Otherhome business hours
Mon – Fri / 9:30 AM – 5:30 PM
Please make sure to check the office hours before making the bond payment, and if you deposit after business hours due to personal circumstances, please wait until the office reopens the next day. We will confirm the payment by checking the screenshot you send us and respond promptly.