If the furniture or appliance in question is a common area item (such as a washing machine, refrigerator, etc.), please submit a ticket through the tenant portal as soon as possible so that the maintenance team can be made aware.
https://support.otherhome.com.au/
Depending on the situation, the team may visit the house to fix the issue or arrange for a service provider to do so.
However, please note that if the issue is due to personal furniture or appliances or your negligence, additional costs may be charged.
Also, if you need to replace consumables such as light bulbs, please let us know exactly which bulb you need. If you do not know the model name, taking a picture will help us to make the repair process faster.
